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Our goal at Contextured is to provide the best possible online marketing solution to small businesses. We can’t do that when our servers are offline so we treat any outage extremely seriously. Recently we suffered an hours outage at 5am when our domain registrar Heart Internet fouled up their name servers. After dialogue with their support staff it was obvious that they were not able to provide the level of service we demand.
This weekend we migrated to DNSMadeEasy. They offer a 100% uptime guarantees and offer 500% credits for any downtime. This clearly aligns their incentives with our own. The switch was very easy.
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